User contributions
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- 20:49, 4 September 2013 (diff | hist) . . (+29) . . Backups (current)
- 17:26, 4 September 2013 (diff | hist) . . (+8) . . Backups (→Vicidial Backups)
- 17:25, 4 September 2013 (diff | hist) . . (+20) . . Backups
- 17:25, 4 September 2013 (diff | hist) . . (+7,498) . . N Backups (Created page with "*Backup is a normal process.* It is recommended that all data and applications be backed up on all servers nightly. In fact, it is recommended that the backups be moved to anothe...")
- 17:24, 4 September 2013 (diff | hist) . . (+13) . . Main Page (→Stock Features)
- 03:44, 17 August 2013 (diff | hist) . . (+1,207) . . Vicidial Database Structure (→vicidial_agent_log) (current)
- 03:31, 17 August 2013 (diff | hist) . . (-2) . . Vicidial Database Structure
- 23:45, 12 August 2013 (diff | hist) . . (+24) . . DGG (→Custom Rules)
- 12:09, 27 June 2013 (diff | hist) . . (+473) . . Transfer from Remote Agent to another Remote Agent or Extension (current)
- 12:07, 27 June 2013 (diff | hist) . . (+368) . . N Transfer from Remote Agent to another Remote Agent or Extension (Created page with "If the call is on a phone that is being used as a Remote Agent, it is likely in a meetme room. This opens up some possibilities. If flash does not work, it is often simpler to t...")
- 12:05, 27 June 2013 (diff | hist) . . (+158) . . Transfers from Extension to Extension (current)
- 12:02, 27 June 2013 (diff | hist) . . (+106) . . Transfers (current)
- 17:18, 8 April 2013 (diff | hist) . . (-122) . . DGG
- 20:52, 2 April 2013 (diff | hist) . . (+90) . . Transfers
- 20:32, 30 March 2013 (diff | hist) . . (+2) . . Transfers
- 20:31, 30 March 2013 (diff | hist) . . (+51) . . N Transfers from Handset to Extension (moved Transfers from Handset to Extension to Transfers from Extension to Extension) (current)
- 20:31, 30 March 2013 (diff | hist) . . (0) . . m Transfers from Extension to Extension (moved Transfers from Handset to Extension to Transfers from Extension to Extension)
- 20:26, 30 March 2013 (diff | hist) . . (+102) . . Vicidial Agent Transfer Call to Another Agent via AGENTDIRECT (current)
- 20:25, 30 March 2013 (diff | hist) . . (+88) . . Vicidial Agent Transfer Call to Another Agent via AGENTDIRECT
- 19:48, 30 March 2013 (diff | hist) . . (-58) . . Vicidial Agent Transfer Call to Another Agent via AGENTDIRECT
- 19:31, 30 March 2013 (diff | hist) . . (-297) . . Vicidial Agent Transfer Call to Another Agent via AGENTDIRECT
- 19:29, 30 March 2013 (diff | hist) . . (-8) . . Vicidial Agent Transfer Call to Another Agent via AGENTDIRECT
- 19:26, 30 March 2013 (diff | hist) . . (+1,598) . . N Vicidial Agent Transfer Call to Another Agent via AGENTDIRECT (Created page with "* Procedure to SEND a call to another LOGGED IN agent # Obviously, you must have a LIVE caller on your screen! #: File:VicidialLeftPaneDuringLiveCall.JPG # Press "TRANSFER-CO...")
- 19:25, 30 March 2013 (diff | hist) . . (-1,540) . . Transfer from Agent Screen to Another Agent Screen - Direct (→Do It!) (current)
- 19:24, 30 March 2013 (diff | hist) . . (+594) . . Transfer from Agent Screen to Another Agent Screen - Direct (→Do It!)
- 19:22, 30 March 2013 (diff | hist) . . (+28) . . N File:ConsultativeCheckboxLocation.JPG (ConsultativeCheckboxLocation) (current)
- 19:21, 30 March 2013 (diff | hist) . . (+25) . . N File:LocalCloserButtonLocation.JPG (LocalCloserButtonLocation) (current)
- 18:42, 30 March 2013 (diff | hist) . . (+578) . . Transfer from Agent Screen to Another Agent Screen - Direct
- 18:35, 30 March 2013 (diff | hist) . . (+172) . . N File:AvailableAgentsTransferListBuild121222-2315.JPG (List of available agents for transfer in Vicidial Agent Screen. To see this list you must press "TRANSFER-CONF" and then click "AGENTS" inside the Transfer Conference pane.) (current)
- 18:32, 30 March 2013 (diff | hist) . . (+110) . . N File:VicidialTransferConferencePaneBuild121222-235.jpg (Transfer/Conference pane from Vicidial Agent Screen. Available by pressing "TRANSFER-CONF" during a live call.) (current)
- 18:27, 30 March 2013 (diff | hist) . . (+87) . . N File:VicidialLeftPaneDuringLiveCall.JPG (Showing left pane button configuration during a Live Call in the Vicidial Agent Screen.) (current)
- 18:09, 30 March 2013 (diff | hist) . . (+1,693) . . N Transfer from Agent Screen to Another Agent Screen - Direct (Created page with "* Transfer Between Agents with Agent Direct Ingroup * AKA AgentDirect Transfer = Purpose = *Agent A is on a call with a Prospect or Client who needs to be talking to Agent B (the...")
- 18:00, 30 March 2013 (diff | hist) . . (+65) . . Transfers
- 17:59, 30 March 2013 (diff | hist) . . (+39) . . N Transfers (Created page with "Transfers from Handset to Extension")
- 17:59, 30 March 2013 (diff | hist) . . (-26) . . Main Page (→Stock Features)
- 22:31, 22 March 2013 (diff | hist) . . (+217) . . Nm User talk:Noah (Welcome!) (current)
- 22:31, 22 March 2013 (diff | hist) . . (+359) . . Nm User:Noah (Creating user page with biography of new user.) (current)
- 22:17, 20 March 2013 (diff | hist) . . (+4) . . DGG
- 21:51, 20 March 2013 (diff | hist) . . (+169) . . DGG
- 19:11, 16 March 2013 (diff | hist) . . (+7,253) . . N Vicidial Database Structure (Created page with " =vicidial_agent_log= {| class="wikitable" |- ! Field Name !! Description !! Location |- | agent_log_id || Primary Key for this table|| |- | user || User Name ID field || vici...")
- 19:10, 16 March 2013 (diff | hist) . . (+34) . . Main Page (→Stock Features)
- 12:24, 12 March 2013 (diff | hist) . . (+68) . . DGG (→At this point you will be presented with two DGG links.)
- 12:19, 12 March 2013 (diff | hist) . . (+78) . . DGG (→At this point you will be presented with two DGG links.)
- 12:19, 12 March 2013 (diff | hist) . . (+36) . . N File:DGG Add Authorized IP.jpg (Dynamic Good Guys: Add Authorized IP) (current)
- 12:16, 12 March 2013 (diff | hist) . . (+51) . . N File:DGG Authorized IPs Interface.jpg (Dynamic Good Guys Interface: Authorized IPs listing) (current)
- 20:36, 7 March 2013 (diff | hist) . . (+49) . . N ViciWiki:Copyrights (Created page with "http://creativecommons.org/licenses/by-sa/3.0/us/") (current)
- 20:35, 7 March 2013 (diff | hist) . . (+47) . . DGG
- 20:29, 7 March 2013 (diff | hist) . . (+58) . . Main Page (→Extras/Addons)
- 20:27, 7 March 2013 (diff | hist) . . (+93) . . DGG (→Using the "URL for Dynamic Good Guys Login")
- 20:26, 7 March 2013 (diff | hist) . . (+2) . . Main Page (→Stock Features/Extras/Addons)
- 20:26, 7 March 2013 (diff | hist) . . (+51) . . DGG
- 20:25, 7 March 2013 (diff | hist) . . (+8,138) . . N DGG (Created page with "= ASSUMES STOCK VICIBOX INSTALLATION = ==Lockdown in Preparation for Install == '''Note: ALWAYS be sure that YOU can get into the server box in case you make a mistake!''' ==P...")
- 20:25, 7 March 2013 (diff | hist) . . (+8) . . Main Page (→Stock Features/Extras/Addons)
- 14:04, 15 January 2013 (diff | hist) . . (+1) . . Vicidial NDNC Scrubbing by Poundteam - Client information sheet (→Images) (current)
- 14:04, 15 January 2013 (diff | hist) . . (+29) . . Vicidial NDNC Scrubbing by Poundteam - Client information sheet (→Images)
- 14:03, 15 January 2013 (diff | hist) . . (0) . . N File:NDNC Bottom.jpg (current)
- 14:03, 15 January 2013 (diff | hist) . . (+18) . . Vicidial NDNC Scrubbing by Poundteam - Client information sheet (→Images)
- 14:02, 15 January 2013 (diff | hist) . . (+50) . . N File:NDNC Top.jpg (National Do Not Call List Upload/Status page - Top) (current)
- 13:44, 15 January 2013 (diff | hist) . . (+15) . . Vicidial NDNC Scrubbing by Poundteam - Client information sheet (→Coming Soon)
- 10:52, 3 January 2013 (diff | hist) . . (+339) . . N Transfers from Extension to Extension (Created page with "==Handset Transfer of Live Calls== To Transfer live call from handset to an internal extension: While on a live call ... <pre> Press Flash Enter Extension Number Press # TALK (...")
- 10:50, 3 January 2013 (diff | hist) . . (+41) . . Main Page (→Stock Features/Extras/Addons)
- 17:45, 21 November 2012 (diff | hist) . . (+3) . . Install Cepstral on PIAF server (→Dialplan entries) (current)
- 20:43, 9 November 2012 (diff | hist) . . (+459) . . Add a SIP Carrier (current)
- 20:26, 9 November 2012 (diff | hist) . . (+160) . . N Add a SIP Carrier (Created page with "A collection of posts that may help in adding a carrier to a Vicidial server ... http://www.vicidial.org/VICIDIALforum/viewtopic.php?f=8&t=26198&p=91691#p91691")
- 20:21, 9 November 2012 (diff | hist) . . (+23) . . Main Page
- 16:50, 5 November 2012 (diff | hist) . . (+7,021) . . N Whitelist (Created page with "=Stage One: Confirm Administrator Access Override= AKA: Be sure YOU can ALWAYS get into the box in case you make a mistake ==Test - Start with a Freshly Rebooted Server== *Verify...")
- 16:31, 5 November 2012 (diff | hist) . . (+16) . . Main Page (→Stock Features/Extras/Addons)
- 09:29, 8 October 2012 (diff | hist) . . (+58) . . NetBorder (→Configuration)
- 20:22, 25 September 2012 (diff | hist) . . (+183) . . NetBorder (→Test your settings)
- 20:20, 25 September 2012 (diff | hist) . . (+12) . . NetBorder (→Configuration)
- 16:41, 25 September 2012 (diff | hist) . . (+2,765) . . N NetBorder (Created page with "Here you will find installation instructions for the installation and configuration of Sangoma's Netborder Call Analyzer. This system was set up and tested on a system containin...")
- 17:16, 24 September 2012 (diff | hist) . . (+17) . . N Sangoma (Created page with "==NetBorder==") (current)
- 17:16, 24 September 2012 (diff | hist) . . (+20) . . Main Page (→Other Software Help)
- 22:17, 29 August 2012 (diff | hist) . . (+77) . . Cepstral (→Vicidial Server Perl AGI example /var/lib/asterisk/agi-bin/cepstral_request.agi) (current)
- 22:14, 29 August 2012 (diff | hist) . . (+61) . . Cepstral (→/var/lib/asterisk/agi-bin/Cepstral.agi)
- 22:12, 29 August 2012 (diff | hist) . . (+22) . . Cepstral (→Cepstral Services the Call)
- 22:10, 29 August 2012 (diff | hist) . . (-160) . . Cepstral (→Gather Data and DTMF Rules on Vicidial Server)
- 22:09, 29 August 2012 (diff | hist) . . (-1) . . Cepstral (→Gather Data and DTMF Rules on Vicidial Server)
- 22:07, 29 August 2012 (diff | hist) . . (+107) . . Cepstral (→Vicidial Server Perl AGI example /var/lib/asterisk/agi-bin/cepstral_request.agi)
- 21:37, 29 August 2012 (diff | hist) . . (+467) . . Cepstral (→quick connect test)
- 20:51, 29 August 2012 (diff | hist) . . (+611) . . Cepstral (→Vicidial Extensions.conf)
- 20:49, 29 August 2012 (diff | hist) . . (-395) . . Cepstral (→/etc/asterisk/extensions.conf on Cepstral)
- 20:45, 29 August 2012 (diff | hist) . . (+1) . . Cepstral (→Vicidial Extensions.conf =)
- 20:45, 29 August 2012 (diff | hist) . . (-4) . . Cepstral (→Vicidial Extensions.conf =)
- 20:44, 29 August 2012 (diff | hist) . . (+42) . . Cepstral (→Vicidial Extensions.conf =)
- 20:40, 29 August 2012 (diff | hist) . . (+36) . . Cepstral (→Set up SIP Account in Cepstral)
- 22:39, 19 July 2012 (diff | hist) . . (+198) . . Cepstral (→Create table to hold TTS Data)
- 22:30, 19 July 2012 (diff | hist) . . (-2,100) . . Cepstral (→/var/lib/asterisk/agi-bin/Process_DTMF_Cepstral.agi)
- 22:29, 19 July 2012 (diff | hist) . . (+3,116) . . Cepstral (→/var/lib/asterisk/agi-bin/Cepstral.agi)
- 21:30, 19 July 2012 (diff | hist) . . (+7,528) . . Cepstral (→Perl AGI example)
- 21:21, 19 July 2012 (diff | hist) . . (+69) . . Cepstral (→Dial Number from Vicidial to Cepstral)
- 21:14, 19 July 2012 (diff | hist) . . (-2) . . Cepstral (→Vicidial Extensions.conf =)
- 21:14, 19 July 2012 (diff | hist) . . (+49) . . Cepstral (→Vicidial Extensions.conf =)
- 20:27, 19 July 2012 (diff | hist) . . (+152) . . Cepstral (→TEST In Vicidial Server)
- 20:26, 19 July 2012 (diff | hist) . . (+72) . . Cepstral (→Details for missing steps coming momentarily)
- 20:24, 19 July 2012 (diff | hist) . . (+64) . . Cepstral (→/var/lib/asterisk/agi-bin/Cepstral.agi)
- 20:24, 19 July 2012 (diff | hist) . . (+124) . . Cepstral (→/var/lib/asterisk/agi-bin/Cepstral.agi)
- 20:21, 19 July 2012 (diff | hist) . . (-9) . . Cepstral (→/etc/asterisk/extensions.conf on Cepstral)
- 20:12, 19 July 2012 (diff | hist) . . (+683) . . Cepstral (→Pass call from Vicidial to Cepstral)
- 20:03, 19 July 2012 (diff | hist) . . (+6) . . Cepstral (→Set up SIP Account in Cepstral)
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