Main Page

This site is dedicated to becoming a repository of all Community Contributed information pertaining to the VICIDIAL Call Center Suite.

Vicidial is property of The Vicidial Group. The software is published under License: AGPLv2

The Vicidial Group (the owners of Vicidial)

Forum for Community Support

Issue Tracker (Bug Reporting and tracking)

The Old Wiki that was abused to the point that The Vicidial Group had to shut it down

Vicidial Admin.php Change List

Installation Methods

Scratch Install

Vicidial Known Good Motherboards

Stock Features/Extras/Addons

Add Performance Test Leads

Dial Through FreePBX with Vicidial

Vicidial NDNC Scrubbing by Poundteam - Client information sheet

Other Software Help

Cepstral

New version of Cepstral is not Compatible with Vicidial

• Note: Vicidial supports Asterisk 1.4 and 1.2. Cepstral now supports only asterisk 1.6 and above.

Solution: Separate Cepstral server to play sounds to Vicidial.

Method

1. Vicidial stores text and number in a table.
2. Vicidial calls Cepstral with the number.
3. Cepstral reaches into the table for that number that was called (DID) and retrieves the Text.
4. Cepstral plays the Text-To-Speech. Interrupt is captured to another field of the same table entry if it occurs.
5. Cepstral terminates call, returning control to Vicidial

Instructions

1. Require asterisk 1.6 or above fresh install: Install PIAF Purple on fresh server
2. Install Cepstral on PIAF server