Difference between revisions of "Main Page"

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[[Vicidial Known Good Motherboards]]
 
[[Vicidial Known Good Motherboards]]
=Stock Features/Extras/Addons=
 
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[[How to get going with Vicidial]]
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[[OpenSuSE in AWS lightsail]]
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[[Match Vicidial Version to DB Schema]]
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=Stock Features=
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[[Add a SIP Carrier]]
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[[Add Performance Test Leads]]
 
[[Add Performance Test Leads]]
   
[[Dial Through FreePBX with Vicidial]]
 
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[[Transfers]]
   
[[Vicidial NDNC Scrubbing by Poundteam - Client information sheet]]
 
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[[Vicidial Database Structure]]
=Other Software Help=
 
== Cepstral ==
 
   
=== New version of Cepstral is not Compatible with Vicidial ===
 
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[[Backups]]
*Note: Vicidial supports Asterisk 1.4 and 1.2. Cepstral now supports only asterisk 1.6 and above.
 
   
Solution: Separate Cepstral server to play sounds to Vicidial.
 
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=Extras/Addons=
   
==== Method ====
 
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=== [[Fake Carrier for Training and Testing]] ===
# Vicidial stores text and number in a table.
 
# Vicidial calls Cepstral with the number.
 
# Cepstral reaches into the table for that number that was called (DID) and retrieves the Text.
 
# Cepstral plays the Text-To-Speech. Interrupt is captured to another field of the same table entry if it occurs.
 
# Cepstral terminates call, returning control to Vicidial
 
   
==== Instructions ====
 
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=== [[Dial Through FreePBX with Vicidial]] ===
# Require asterisk 1.6 or above fresh install: [[Install PIAF Purple on fresh server]]
 
# [[Install Cepstral on PIAF server]]
 
   
 
=== [[Vicidial NDNC Scrubbing by Poundteam - Client information sheet]] ===
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=== Standard Whitelist Firewall Instructons: [[Whitelist]] ===
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=== Dynamic Good Guys Firewall: [[DGG]] ===
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=== [[Failover Server Configuration]] ===
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=== [[Vicidial RatioManager]] ===
   
 
=Other Software Help=
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== [[Ubuntu Mail Server]] ==
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== [[Cepstral]] ==
   
 
==SugarCRM==
 
==SugarCRM==
 
===[[Limit Sugar Users to view ONLY their own records]]===
 
===[[Limit Sugar Users to view ONLY their own records]]===
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  +
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== [[Sangoma]] ==
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= [[Troubleshooting]] =
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== [[Checking Version]] ==

Revision as of 19:01, 7 May 2021

This site is dedicated to becoming a repository of all Community Contributed information pertaining to the VICIDIAL Call Center Suite.

Vicidial is property of The Vicidial Group. The software is published under License: AGPLv2

The Vicidial Group (the owners of Vicidial)

Forum for Community Support

Issue Tracker (Bug Reporting and tracking)

The Old Wiki that was abused to the point that The Vicidial Group had to shut it down

Vicidial Admin.php Change List

Installation Methods

Scratch Install

Vicidial Known Good Motherboards

How to get going with Vicidial

OpenSuSE in AWS lightsail

Match Vicidial Version to DB Schema

Stock Features

Add a SIP Carrier

Add Performance Test Leads

Transfers

Vicidial Database Structure

Backups

Extras/Addons

Fake Carrier for Training and Testing

Dial Through FreePBX with Vicidial

Vicidial NDNC Scrubbing by Poundteam - Client information sheet

Standard Whitelist Firewall Instructons: Whitelist

Dynamic Good Guys Firewall: DGG

Failover Server Configuration

Vicidial RatioManager

Other Software Help

Ubuntu Mail Server

Cepstral

SugarCRM

Limit Sugar Users to view ONLY their own records

Sangoma

Troubleshooting

Checking Version